 |
What
are the system requirements? |
| |
System requirements for Learnpremium disks:
To run on client machines:
- Windows 98 and upwards
- Pentium 90 MHz, although 266 Mhz is recommended
- RAM at least 64MB, although 96MB is recommended
- Hard disk space of more than 150 MB
- CD-ROM reader 16x read speed recommended
- Graphics card and monitor capable of handling
a minimum of 800x600 pixels
- Sound card with speakers
To run on a network:
- Windows 2000 Server or Windows Professional XP
or Windows Server 2003
- Microsoft SQL Server 2003
- Pentium 133 MHz processor or faster
- 128 MB RAM, although 256 MB or higher is
recommended.
|
 |
Learnpremium
Interactive CD-ROMs RM Network Installation Instructions |
| |
In order to ensure
that the Learnpremium Interactive CD-ROM server installation is
compliant with the RM network requirements, please follow these
instructions:
1. Run the Server
installation as normal.
2. Move the
Learnpremium folder from:
C:\Inetpub\wwwroot to
D:\RMNetwork\RMManage\WebComponents.
3. Open the
Microsoft Internet Information Services (IIS) Management window.
4. In the Intranet
website, create a new virtual directory using the same name as
the virtual directory that was created by
the installation program (eg ScienceYear 7
for the Science Year 7 disk). Point the
virtual directory to the folder :
D:\RMNetwork\RMManage\WebComponents\Science
Year 7 (change the folder
name as appropriate for the disk). Ensure
that both “Read” and “Run scripts”
permissions are set.
5. Right-click on the
newly created virtual directory and select Properties.
6. Select the
Documents tab.
7. Check if
default.htm appears in the list of default documents. If not, click
the Add
button, type “default.htm” without
the quotes) and press OK.
8. You can also
disable the “Log visits” and “Index this resource
options”, which both
appear in the Home Directory tab. This will improve
performance and minimize the
use of additional system resources.
Please note that this procedure will disable the Uninstall feature.
With several Learnpremium Interactive CD-ROMs installed on the server,
IIS should
resemble the following structure after the above changes have been
made:
Web [PORT 80]\ROOT\Learnpremium
Web [PORT 80]\ROOT\Learnpremium\ScienceYear7
Web [PORT 80]\ROOT\Learnpremium\MathsYear7
…
If the installation program has enabled the default
IIS website, you may want to
subsequently disable it in order to improve the security of the
RM server.
Files should generally not be installed on the server’s
C: drive, as a security precaution. |

|
Some of the images and
buttons don't appear. What should I do?
Ensure that Macromedia Shockwave 8 and Flash player 6 or higher have
been installed on your machine. The readme file on your Learnpremium
Interactive CD-ROM contains details of how to access these. Or visit
www.macromedia.com
and follow the download instructions. |
| 
|
I can't open the
pdf version of the teacher advice.
Ensure that Acrobat Reader has been installed. Details of how to do
this can be found in the readme file on your Learnpremium Interactive
CD-ROM. Or visit www.adobe.com
and follow the download instructions. |
| 
|
The content does not fit
on the screen properly. What should I do? The
content is optimised for a screen resolution of 800 x 600 or higher.
If your screen is running at a lower resolution then you can change
the resolution by doing the following:
1. Open the Control Panel on your machine.
2. Double-click on the Display icon.
3. Click on the Settings tab.
4. Adjust the resolution.
Note that some computers have a hardware limitation that will not
allow you to increase the screen resolution.
|
| 
|
I am having trouble getting
the onscreen keypads and numberpads to work.
Make sure you place the cursor in the box where you want the text
or numbers to appear. Then click on or drag the letters or numbers
into the box. You can use your own keyboard and mouse to enter letters
and numbers as well. |

|
Some
of the activities give negative feedback when the right answer is
input – why? Make sure you
always insert a space after the thousands digit, and also after the
final digit, before the unit of measure (eg N or kg).
|

|
Some of the questions
in my submitted test have no comments or feedback.
Comments and feedback are only visible if you have attempted to answer
the question.
|

|
When I use the feedback
from a test question to revisit a lesson, I can’t get back to
the test again.
Close the window and you will return to the test – feedback
always opens a new window. |
| 
|
I have lost my record
of the customised password used to enter the Create and edit a test
area.
What can I do?
You will need to uninstall the product and reinstall it, and use the
default password that can be found in the instruction booklet that
came with the CD-ROM. You will still be able to access any tests you
saved.
|

|
I need to uninstall the
product. Will I lose my saved tests? No,
the uninstallation program removes the application files, and not
your saved tests.
|

|
Why can't I hear sound
when I activate a sound button? Ensure
you have suitable hardware (a sound card) and Flash player installed.
|

|
Where can I get further
technical advice? If the answer
to your problem is not included above, please get in touch by emailing
contact@learn.co.uk or by
calling 020 7713 4059.
|

|
Can I open tests from
other Learnpremium Interactive CD-ROMs?
No, since the diagnostic links that are provided in test feedback
for students refer to lessons in each CD-ROM that would not be found
on other disks. Make sure you label each test you save clearly so
you have a record of what year and subject it has been created for.
|

|
How do I ensure pupils
cannot access the Create and edit a test section?
Make sure you close the Learnpremium Interactive
CD-ROM programme before you allow pupils to use it (they can open
and complete a saved test you have created at any time, but won't
be able to edit it). Once you have logged in to the Create and edit
a test section, your password is remembered for the duration of the
session. At any point you can open a saved test to edit it by going
to create and edit a test and entering your password. |

|
If, on installing any of the
Learnpremium CD-ROMs and opening the relevant program, I am presented
with a pop-up box that states, 'The web page you have requested is
not available to view offline' what should I do? You
should see that beneath this message in the pop-up box there are two
options - 'Stay Offline' or 'Connect' - you should select the 'Connect'
option by clicking on the button and the opening screen of the appropriate
Learnpremium program should load. |